At ChokoSafari, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect the information you provide to us.
Information We Collect
When you use our website or services, we may collect the following types of information:
Personal Information
Name
Email address
Phone number
Shipping and billing addresses
Payment information (processed securely through third-party payment gateways)
Non-Personal Information
Browser type and version
Device information (e.g., operating system)
IP address
Cookies and browsing behavior on our website
How We Use Your Information
We collect and use your information for the following purposes:
Order Fulfillment
To process, package, and ship your orders.
To provide order updates and delivery tracking.
Customer Support
To respond to inquiries, resolve issues, and provide assistance.
Marketing and Promotions
To send you updates about promotions, new products, and offers (only if you’ve opted in to receive them).
Website Improvement
To analyze user behavior and improve website functionality, design, and user experience.
How We Protect Your Information
We take the security of your information seriously and use appropriate measures to safeguard it:
Data Encryption
All payment information is encrypted and processed securely through third-party payment gateways.
Restricted Access
Access to your personal information is limited to authorized personnel only.
Secure Connections
Our website uses HTTPS to ensure secure communication between you and our site.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted partners to provide our services, including:
Shipping Partners
To ensure the delivery of your orders.
Payment Gateways
To securely process your payments.
Service Providers
For website hosting, analytics, and customer support.
Your Privacy Rights
You have the following rights regarding your personal information:
Access and Correction
You can request access to your information and correct inaccuracies.
Data Deletion
You can request the deletion of your personal data, subject to legal or regulatory obligations.
Marketing Preferences
You can opt out of receiving marketing emails by clicking the “Unsubscribe” link in our emails or contacting us directly.
Cookies Policy
We use cookies to enhance your browsing experience. Cookies help us:
Understand user preferences.
Improve website functionality.
Provide personalized product recommendations.
You can manage your cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Last Updated” date will be revised.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
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